Privacy Policy

1. Introduction

Welcome to nailOn beauty and spa ladies center. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us. This privacy policy describes how we collect, use, and protect your data when you visit our salon or use our services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you book an appointment, contact us, or interact with our services. The personal information that we collect depends on the context of your interactions with us and may include:

• Contact Information: Name, phone number, and email address.
• Appointment Details: Service preferences, booking history, and specific requirements for your treatments.
• Payment Information: Processed securely via our trusted booking system partner (Fresha). We do not store full credit card numbers directly on our servers.

3. How We Use Your Information

We use personal information collected to facilitate the scheduling of your luxury spa treatments and to improve our service offerings. Specifically, we use your information to:

• Manage and confirm your appointments.
• Send you administrative information, such as appointment reminders and policy updates.
• Fulfill and manage your service requests and payments.
• Request feedback to improve our salon services.
• Respond to your inquiries and offer support.

4. Data Security & Protection

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security over the internet. However, our physical salon space and digital tools maintain strict access controls.

5. Your Privacy Rights

You have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us directly using the contact information provided below.

6. Third-Party Services

• Fresha: We use Fresha as our primary booking and point-of-sale system. When you book an appointment, your data is processed by Fresha according to their strict privacy standards.
• WhatsApp: We use WhatsApp to facilitate quick communication and appointment inquiries.
• Instagram: Our social media interactions are governed by Meta's privacy policies.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to access or store information. These are used primarily for ensuring the website functions correctly and analyzing site traffic to improve our online presence.

8. Policy Updates

We may update this privacy notice from time to time. The updated version will be indicated by an updated Effective Date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.